GDPR Compliance: The European Standard for Personal Data Protection

Compliance with the General Data Protection Regulation (GDPR) is a key prerequisite for the integration for the integration of Ukraine’s electricity market with the EU market. This is not only a matter of technical harmonization but also a demonstration of readiness to operate according to European rules, adhering to the principles of human rights, transparency, and the rule of law.

High compliance standards are an integral part of the corporate culture at JSC «Market Operator». All business processes of the Company have been brought into compliance with the General Data Protection Regulation (GDPR) and the legislation of Ukraine. This is our consistent transparency strategy, which fosters trust among stakeholders.

What personal data do we process?

We process only the personal data that is necessary to perform our legally mandated functions. This may include:

For what purposes do we use your data?

Data is used solely for the purposes of:

Do we share your data with third parties?

No, we do not transfer personal data to third parties without your consent, except in cases where this is required by law or by contract.

How do we ensure data security?

We have implemented a comprehensive set of measures:

Can you find out what data we hold about you?

Yes. You have the right to:

  1. access your personal data;
  2. request correction, restriction, or deletion;
  3. withdraw your consent to the processing of your personal data;
  4. with the Ukrainian Parliament Commissioner for Human Rights.

You may contact our Data Protection Officer (DPO) at at privacy@oree.com.ua

What is «consent to personal data processing» and why is it required?

Consent is a voluntary confirmation that you allow us to process your data for a specific purpose. In certain cases (e.g., event registration), we request your consent in writing or electronically.

How long do we store personal data?

We store personal data only for as long as is necessary to achieve the processing purpose or as required by law. After that, the data is irreversibly deleted or anonymized.

Which internal documents govern the processing of your personal data?

We have approved the following:

Whom to contact with questions about personal data protection?

If you have any questions or comments, or if you wish us to update your personal data that we process, please contact us at privacy@oree.com.ua or by phone at +38(044) 205-01-61.

Confidentiality is not a formality — it is part of our responsibility.